Get It Together Marketing

The CRM Retention Studio

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I help you reduce churn and increase customer lifetime value through lifecycle campaigns and smarter segmentation.

You're losing customers faster than you'd like. I can fix that.

Your email platform exists, but it's not working hard enough. Maybe you're sending newsletters or transactional emails, but there's no strategy. No lifecycle thinking. No personalization. No added value.

I help subscription brands build the email retention engine that keeps customers engaged, reduces churn by 2-5pp, and turns retention into a growth lever.

What I've delivered:

  • Reduced churn from 20% to 18% for an energy subscription brand

  • Improved renewal conversion by 5-6pp through targeted lifecycle campaigns

  • Built cart abandonment, win-back, and cross-sell workflows that drive measurable revenue

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Let’s work together

Email Retention Audit

Audit your current setup, identify gaps, get a prioritized roadmap.

Email Retention Build

Design and build 3-5 core lifecycle workflows to improve retention and acquisition.

Part Time Email Lead

Ongoing optimization, testing and strategic support as you grow.

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You're a great fit if you're a D2C subscription brand with:

  • £1M–20M revenue

  • An email platform that's underutilized (Klaviyo, Iterable, Braze, Dotdigital)

  • Churn of 15-25% that you know needs to improve

  • A data/tech team I can partner with

Let's Chat